Privacy is an online e-commerce platform that operates in Albania and Kosovo and we don’t have as our main purpose the collection of personal data of our users. Your privacy is important to us and we make sure to get only the necessary personal information in order to provide the best service for you.

 • Information, such as email address, username, and the phone number is obtained at the time of registration in BalkMall.

• Home address is obtained while completing your BalkMall profile.

• If you register via Facebook we get your name, e-mail address, and phone number if it is written on your account.

Personal Data Use

The collection of your personal data is used for the following purposes:

• Verify your identity.

• Provide you with the best customer service.

Your data will be stored by us as long as we provide the required services for you.

Closing you Account

You can ask to close your account by going to Settings in your Profile.

All your information will be deleted when closing your account.